Platform Error Codes
This section focuses on errors that can happen at the level of the platform when you interact with Vercel.The deployment was blocked by the platform infrastructure layer due to a problem with the application.
DEPLOYMENT_BLOCKED
- If you have recently downgraded to the Hobby plan, you will need to redeploy your projects to make them available once again.
- Contact Support to see why your deployment was blocked and how to resolve it.
Your deployment is temporarily paused because you've exceeded the limits of the Hobby plan. For a detailed understanding of these limits, see our fair use policy.
Code:
DEPLOYMENT_DISABLED
- The website you're trying to access is temporarily unavailable. Please contact the website owner or check back later
To restore your site:
- The fastest solution is to upgrade to the Pro plan. This plan offers more generous usage limits and pay-as-you-go options
Understanding why your site was paused:
- Check the specific usage limits you've exceeded in the Vercel dashboard
- If you feel the pause was a mistake or need to discuss the situation, reach out to us through our help center
Deciding not to upgrade:
- If you choose not to upgrade, your deployment will stay paused indefinitely. While your code and data remain accessible, your site won't be live for visitors
The deployment was not found in the platform infrastructure layer.
Code:
NOT_FOUND
For website visitors:
- Make sure the link you accessed is correct
- The website you are trying to view has had an issue with its most recent change. Please try acessing the site again soon. If the issue persists, contact the owners of the website you are trying to access
For website developers:
- The path you are accessing was not found in the Build Outputs of your Deployment. If you want to view your Build Outputs directly, you can turn on the Directory Listing
The deployment was not found in the platform infrastructure layer.
Code:
DEPLOYMENT_NOT_FOUND
For website visitors:
- Make sure the link you accessed is correct
- If you are a visitor to this site, the website you are trying to access cannot be found. Please contact the website owner or try again later
For website developers:
- If you were expecting a deployment to be assigned to a domain that you are accessing, please ensure that the domain is assigned to a project and there is a production deployment
- If you are the website owner, the link is correct, and you were not expecting this error; please contact Support
The deployment has not made it through the deployment pipeline and the request was redirected to the deployment status page.
Code:
DEPLOYMENT_NOT_READY_REDIRECTING
- Please wait for a few seconds and refresh.
- If the error does not resolve when refreshing, please Contact Support along with the ID on the error page from your deployment.
The deployment was paused by the website owner.
Code:
DEPLOYMENT_PAUSED
- For website owners, learn how to resume service for your site
- For website visitors, please try again later
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_DEPLOYMENT_FETCH_FAILED
- Contact Support along with the ID on the error page from your deployment.
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_FUNCTION_INVOCATION_FAILED
- Contact Support along with the ID on the error page from your deployment.
The requested Serverless Function was not found by the platform infrastructure layer.
Code:
FUNCTION_NOT_FOUND
- Make sure the link you accessed is correct.
- If you believe the link is correct and you were not expecting this error; Contact Support along with the ID on the error page from your deployment.
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_FUNCTION_NOT_READY
- Contact Support along with the ID on the error page from your deployment if the issue persists.
An error occurred because requests were being made too quickly and were subsequently rate limited by our upstream provider.
Code:
FUNCTION_RATE_LIMIT
- Please review the Support Article found here.
- If the advice found within the article does not solve this issue, Contact Support.
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_HOSTNAME_RESOLVE_FAILED
- Contact Support along with the ID on the error page from your deployment.
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_INVALID_FUNCTION_ACCOUNTS
- Contact Support along with the ID on the error page from your deployment.
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_INVALID_FUNCTION_REGION
- Contact Support along with the ID on the error page from your deployment.
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_MISSING_RESPONSE_FROM_CACHE
- Contact Support along with the ID on the error page from your deployment.
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_RESOLVE_HOST_FAILED
- Contact Support along with the ID on the error page from your deployment.
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_REWRITE_RESOLVE_HOST_FAILED
- Contact Support along with the ID on the error page from your deployment.
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_STATIC_REQUEST_FAILED
- Contact Support along with the ID on the error page from your deployment.
An error occurred in the platform infrastructure layer.
Code:
INTERNAL_UNARCHIVE_FAILED
- Contact Support along with the ID on the error page from your deployment.
An unexpected error occurred in the platform infrastructure layer.
Code:
INTERNAL_UNEXPECTED_ERROR
- Please Contact Support along with the ID on the error page from your deployment.
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