At Vercel, we are building an open-source developer tools platform that enables developers to build and iterate on the web without sinking time and money into DevOps. We are a remote-first and globally distributed team and we want to shape the future of the web by making cloud computing accessible to everyone. Our philosophy is based on the principles of learning, collaboration, transparency, experimentation, and passion.
We are goal-driven and dedicated
We use our own tools every day
We thrive together with our community
We are customer-obsessed
We believe in people's ability to grow
About the Revenue Operations Team:
Revenue Operations at Vercel owns all systems, processes, and data insights that enables our go-to-market teams to be productive and successful.
The Senior Director, Revenue Operations will work closely with Sales, Marketing, Customer Success, Finance, and Biz Ops to drive the execution of our GTM strategy. This role is a hybrid of strategic planning, business analytics, and marketing & sales operations. We are looking for an analytical goal-getter that wants to become a key driver of our growth. This role will be measured by increasing sales productivity, revenue output, and supporting customer growth.
What You Will Do:
Continue to build out the marketing & sales tech stacks to improve speed and conversion from lead to closed won
Keep customer data and all organizational data aligned and accurate across the organization in order to deliver insights to Sales, Marketing, and Customer Success
Work with functional leaders to build the right processes and connect those to our existing tech stack (quote-to-cash, lead flow from sign up/form fill to sales comms, etc)
Hire and develop top talent, which will help Revenue Operations achieve its near-term goals and long-term potential
Work closely with Revenue Leaders to drive go-to-market strategies, and collaborate cross-functionally with Marketing, Finance, and Product to achieve growth goals
Own and set the vision for the RevOps function, fostering a culture of collaboration and data-driven decision making, and prioritizing an achievable roadmap for each of its teams
Focus on the productivity of the Sales, Customer Success, and Marketing teams and envisioning a tooling and systems roadmap for continuous improvement
Ensure Vercel’s go-to-market technology infrastructure scales to keep pace with growth
Collaborate with Business Operations and Business Analytics teams to identify team/individual/segment performance trends through the proactive analysis of reports and dashboards, helping to translate the intelligence into actionable plans that will help Revenue Leaders to best take advantage of growth opportunities and manage risks
Improve our Deal Desk function that will both (1) help to optimize the structure and terms of contracts in order to drive consistency and contractual outcomes, and (2) offload manually intensive activities off of the Sales/CS Reps shoulders
Partner closely with Enablement to ensure that processes and tools are adopted effectively and that maximum productivity can be achieved through training and coaching activities
Partner with FP&A and Sales Leadership to drive effective forecasting processes and driving predictable sales intelligence
7+ years of experience in revenue operations, sales operations, or marketing operations
Proven ability to lead and scale Sales/Revenue Operations of significant scope through growth periods
Fluency in other systems and sales tools, including CPQ, prospecting and data tools (Salesloft, ZoomInfo/RingLead, LinkedIn Sales Navigator, D&B), Sales Intelligence tools (Clari and Gong), and other tools that drive Sales/CS productivity (Docusign, etc.)
Talented operator who has led teams at companies crossing $100M ARR
Builder & confident recruiter of strong teams, has built large teams (20+) out before
Domain expertise in enterprise SaaS functions - sales, marketing, finance, HR.
Deep understanding of deal structure and revenue optimization
Excellent communication, interpersonal skills, and executive presence
Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
Competitive compensation and stock options
Inclusive Healthcare Package
Flexible working style - 100% remote, with teammates located throughout the globe
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Unlimited PTO. We recommended taking at least 4-weeks per year. Take time when you need it.
We will provide you with the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.