At Vercel, we are building a platform that enables developers to build and iterate on the web without sinking time and money into DevOps. We are a remote-first and globally distributed team and we want to shape the future by building the Web SDK for everyone. Our philosophy is based on the principles of learning, collaboration, transparency, experimentation, and passion.
We are goal-driven and dedicated
We use our own tools every day
We thrive together with our community
We are customer-obsessed
We believe in people's ability to grow
About the Sales Engineering Team:
The Vercel Sales Engineering Team enables the power of our advanced platform to be realized by frontend teams working on cutting edge digital projects around the globe. We leverage our deep experiences in web development and Internet infrastructure to provide pre-sales guidance for enterprises who are moving to the most developer-friendly platform in the world. Sales Engineers play a key role in our Sales process by partnering with Account Executives to plan, prepare and execute on strategic deals in complex sales cycles, with a focus on value-based selling. You’ll find a collaborative environment at Vercel, where everyone brings different strengths from a variety of backgrounds, and jumps in to help one another improve and accomplish our goals.
About the Role:
What You Will Do:
Provide technical support to the sales team, prospects, and customers throughout the entire sales cycle
Provide expertise in Vercel's platform, solutions, and services and how they can be applied to solve business needs
Develop and present demonstrations of the Vercel solutions
Manage and run PoCs, guiding measures of success and towards meaningful outcomes
Respond to Security Documents, coordinating with other internal specialist teams
Respond to RFPs and other required formal written responses for sales opportunities
Serve as an interface to Product and Engineering teams, representing Voice of Customer
You focus on learning, teaching, collaboration, mentorship, and growth
You have a passion for helping people develop an accurate mental model of how our technology works and have the ability to quickly build a rapport and become a trusted advisor
You are able to transform jargon into a cogent narrative relating to the specific needs of a wide range of people, from frontend developers to IT managers and enterprise C-levels
You are able to weave together discussions around business benefits, strategic value, and technical efficacy with the ability to envision, create and develop custom demos
You understand how to manage a project, work to deadlines, and prioritize between competing demands
You possess strong technical skills, ideally from software development experience or previous pre-sales experience
You’re an expert in internet technologies: TCP, DNS, HTTP(S), TLS
You’re aware of the broader technical ecosystems, including Headless CMS, Media, payments, eCommerce, Analytics, etc.
You’re experienced with load and performance testing for enterprise web applications
You understand best practices in enterprise network architecture and security
You have 3+ years of experience in a customer-facing sales or consulting role
You speak, read and write fluent Japanese
Bonus If You:
Deployed Next.js applications to a production environment
Worked on teams self-hosting Next.js on their Kubernetes (k8s) cluster
Earned Cloud Solutions Architect Certifications
Engaged with platform security & privacy regulatory standards like PCI DSS, HIPAA, and SOC-2
Attained an Undergraduate degree in Computer Science, Engineering or related fields
Benefits & Perks:
Flexible working style - 100% remote, with teammates located throughout the globe
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Unlimited PTO. We recommended at least 4-weeks per year. Take time when you need it.
Generous Gear Credit
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.