---
title: Why has my account or deployment been paused?
description: Information on why a Vercel account or deployment may have been paused.
url: /kb/guide/why-is-my-account-deployment-blocked
canonical_url: "https://vercel.com/kb/guide/why-is-my-account-deployment-blocked"
last_updated: 2025-11-10
authors: Matthew Sweeney
related:
  - /docs/v2/platform/fair-use-policy
install_vercel_plugin: npx plugins add vercel/vercel-plugin
---

As a hosting solution with a generous free offering, users may intentionally or inadvertently breach our [Terms of Service](https://vercel.com/legal/terms) or [Fair Use Policy](https://vercel.com/docs/v2/platform/fair-use-policy).

## Pausing Process

In certain situations, such as a deployment that breaches our [Terms of Service](https://vercel.com/legal/terms), we may be required to act immediately to pause an account or deployment.

If an account or deployment is paused, our system may email you to share more details about the pause and outline next steps. If you do not receive an email which outlines next steps, we will be unable to discuss the pause further.