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Overview

Switch is a digital experience and technology agency with proven success in delivering the complete vision for customer experience management.

We create the strategy and solutions for digital transformation and modernisation, enabling businesses to connect with their customers with intelligent design, strong implementation, integration, structured support and future optimisation strategies.

With Certified Developers and MVPs, our commitment to innovation has been recognised on several occasions with recent awards for Business Excellence, Design and Strategy.

Services

We’ve worked with customers on their digital transformation and journey to digital maturity to achieve industry-leading customer experiences, scale and competitive advantage.

Our capabilities include:

  • CX Strategy
  • Digital Experience Management and Consultancy
  • eCommerce
  • User Experience Design
  • Infrastructure, Integrations & Governance
  • Data, Analytics & AI
  • Marketing Automation
  • Managed Services
  • Optimisation, Training & Enablement
  • SLA Support & Roadmap Evolution

We partner with leading brands to leverage industry best technologies and deliver meaningful customer experiences.

Our ideal project

At Switch, we value collaboration, strong communication, and building trusted partnerships with our customers.

For over 25 years, we’ve been helping our customers solve complex challenges using our strategic frameworks to unlock innovation and drive business results. From multi year programs of work to a short term optimisation retainer, we’ve seen and done it all (almost!).

Our team thrives when a customer is looking for the following:

  • Business Plan Consultancy
  • Technical Roadmapping
  • Implementation of Composable Technologies
  • Development of Customer and Member portals
  • UX and UI Reviews and Enhancement
  • Brand Experience and Execution
  • Upgrades to their current technology
  • Migration to a SaaS Solution
  • What to do next to enhance DX continuously?

And much more! Just ask, we always love to chat.

We partner with our customers from strategy to execution, ensuring every stage - discovery and planning to implementation and continuous improvement in order to meet our customers needs. By working closely with customers and technology partners, we create solutions that drive real impact and value.

Contact Switch

Details


Frameworks


Capabilities

App DevelopmentEcommerceDesignUI/UX DevelopmentBrandingDigital MarketingIntegration ServicesMobile DevelopmentProduct Management

Category

Agency

Partner Level

Silver Partner


Regions

Australia and New Zealand

Languages

English

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