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Senior Marketing Operations Manager

RevOps
Remote (United States)
Full Time
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About Vercel:

At Vercel, we believe that liberating the frontend unlocks creativity and open-source is the best way forward.

We are building a next-generation internet where developers can create freely and execute new ideas, guaranteeing a more vibrant, personalized internet. Vercel’s platform provides the speed and reliability to create at the moment of inspiration. In other words, our friction-less, real-time deployment makes it possible to start working on projects immediately — anywhere in the world.

Our globally-distributed team works asynchronously to lead the React ecosystem and serve developers at large companies. We pride ourselves on our diversity, shared urgency to iterate, team-oriented decision making, and drive to dig deep.

About the Role:

Revenue Operations at Vercel consists of Marketing Operations, Sales Operations, and Customer Success Operations. We own all systems, processes, and data that enables our cross-functional teams to be productive and successful.

The Marketing Operations Manager will work closely with Marketing to manage systems and build processes to support their campaigns.

The ideal candidate has start-up experience, feels comfortable creating clarity where there is little, and enjoys building from the ground up. This is an individual contributor role and you’ll be reporting to the Manager of Marketing Operations.

About you:

  • You have at least 3 years of marketing operations experience in a SaaS startup environment. You have worked alongside (or as part of) a marketing team and understand the end-to-end of an integrated marketing campaign.

  • You are passionate about building systems. You thrive in bringing process and organization to complex marketing environments.

  • You are an extraordinary communicator and project manager. You can handle many moving parts across multiple teams within Marketing and Revenue Operations.

  • You are data-driven and can partner with the analytics team to help the Marketing team optimize their campaigns.

What you will do:

  • Partner closely with the revenue marketing team to enable their campaigns, including lead capture, processing and follow-up handoff.

  • Coordinate with the RevOps team to build systems and processes for marketing, including lead lifecycle, lead and account scoring, lead intake and routing, and attribution.

  • Optimize processes for the SDR team and develop SLA models for lead follow up and conversion optimization.

  • Collaborate with the revenue marketing and marketing analytics teams to generate metrics on lead, pipeline, revenue generation, and cost of acquisition.

  • Monitor and maintain data quality within the marketing database.

  • Evaluate new technologies and add-on applications to improve and optimize marketing team performance.

About you:

  • At least 3 years of marketing operations experience in a SaaS startup environment

  • Advanced Proficiency in Marketo, Salesforce and in Outreach.io or similar sales tool

  • Ability to collaborate across various departments simultaneously and balance multiple projects

Benefits:

  • Competitive compensation and stock options

  • Inclusive Healthcare Package

  • Flexible working style - 100% remote, with teammates located throughout the globe

  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills

  • Unlimited PTO - 4 weeks recommended per year. Take time when you need it.

  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Perks

  • Generous Gear Credit
  • Unlimited PTO
  • Stock Options
  • Work Remotely

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