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HelpWell

Use HelpWell with AI apps and agents through Vercel Connect. Follow a complete setup guide for secure runtime access.

Create Connector

  1. Install the skill

    $ npx skills add vercel/vercel-plugin --skill vercel-connect

  2. Connect to HelpWell

    Via CLIVercel Dashboard(opens in new tab)
    $ vercel connect create helpwell --name acme-helpwell

  3. Use its data in agents(opens in new tab) and apps(opens in new tab)

    import { getToken } from '@vercel/connect';
    

    const userId = 'user_123';
    

    const token = await getToken('helpwell/acme-helpwell', {
      subject: { type: 'user', id: userId },
    });

Use HelpWell in apps and agents

Manage help desk tickets, knowledge base, live chat, contacts, and email marketing.

Read the HelpWell developer docs(opens in new tab)

Why use Vercel Connect with HelpWell?

  • Credentials on demand

    Request HelpWell credentials only when your application or agent needs them instead of copying secrets into application code.

  • Access for the right subject

    Request user-authorized HelpWell access so actions follow the identity and permissions of the person using your application.

  • Centralized credential management

    Manage HelpWell credentials in one place and retrieve them through a consistent runtime API.

  • Vercel-native controls

    Bind connections to the projects and environments that need them while Vercel OIDC authenticates each runtime request.

Use HelpWell with your stack

Follow a complete setup for the Connect SDK or a supported agent framework.

Add HelpWell to an existing Vercel application with the Connect SDK.

  1. Install the Connect SDK

    npm install @vercel/connect

  2. Create the HelpWell connector

    Run these commands from the project that will use the connection.

    vercel link
    vercel connect create helpwell --name acme-helpwell
    vercel env pull

  3. Request HelpWell credentials

    app/api/route.ts
    import { getToken } from '@vercel/connect';
    

    const userId = 'user_123';
    

    const token = await getToken('helpwell/acme-helpwell', {
      subject: { type: 'user', id: userId },
    });

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