Chat SDK adds Twilio adapter support

Chat SDK now supports Twilio, extending its single-codebase approach to Slack, Discord, GitHub, Teams, Telegram, and WhatsApp with the new Twilio adapter.

Teams can build SMS and MMS bots that handle direct messages, inbound media, and message history through the Messages API. The adapter also ships low-level voice helpers, so you can build an app that handles voice calls using TwiML primitives.

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import { Chat } from "chat";
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import { createTwilioAdapter } from "@chat-adapter/twilio";
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const bot = new Chat({
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  userName: "mybot",
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  adapters: {
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    twilio: createTwilioAdapter(),
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  },
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});
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bot.onNewMention(async (thread, message) => {
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  await thread.post(`You said: ${message.text}`);
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});

Modals, buttons, and reactions are not supported, and cards display as plain text. Outbound media must link to a URL accessible by Twilio.

Read the documentation to get started, browse the directory, or build your own adapter.