At Vercel, we are building an open-source developer tools platform that enables developers to build and iterate on the web without sinking time and money into DevOps. We are a remote-first and globally distributed team and we want to shape the future of the web by making cloud computing accessible to everyone. Our philosophy is based on the principles of learning, collaboration, transparency, experimentation, and passion.
We are goal-driven and dedicated
We use our own tools every day
We thrive together with our community
We are customer-obsessed
We believe in people's ability to grow
About the Revenue Operations Team:
Revenue Operations at Vercel consists of Marketing Operations, Sales Operations, and Customer Support Operations. We own all systems, processes, and data that enables our cross-functional teams to be productive and successful. The Sales Operations Manager will work closely with Sales, Finance, BizOps and other members of the business to align priorities, project manage, and drive operational excellence across these teams.
The ideal candidate has start up experience, feels comfortable creating clarity where there is little, and enjoys building from the ground up. This is an individual contributor role and you’ll be reporting to the Director of Sales Operations.
What You Will Do:
Manage and prioritize ongoing Sales Operations requests, projects, and initiatives
Build out and document processes for CPQ, Compensation, Deal Desk, and more
Create and maintain documentation on sales processes, policies, and relevant sales training materials as well as assist with onboarding new sales talent in collaboration with sales enablement resources
Deployment and adoption of our revenue-generating tech stack
Help enforce pipeline SLAs and sales forecasting best practices
Supports Sales Management with operational tasks and projects as needed
Ability to work on multiple projects simultaneously - highly organized, master of prioritization and you ask for help when it's needed
Communicate business needs and requirements and work collaboratively with the Salesforce team to solve those needs
3-5 years of experience in Sales Operations or similar
Tech-savvy with experience in administering marketing, sales, and support SaaS applications (Salesforce, Outreach, etc.)
A self-motivated, creative person with analytical, problem-solving, organizational, and interpersonal skills and the ability to adapt quickly to shifting priorities
Ability to identify gaps or areas of improvement in our overall processes
Ability to prioritize work and team’s work while minimizing distraction
Ability to coordinate and manage potentially complex projects cross-functionally
Entrepreneurial, problem-solving, “find a way” attitude and team-player
Growth mindset: An openness to give and receive constructive feedback
High level of integrity
A deep, genuine curiosity for the business and how it works
Track record of results in fast-moving environments and ability to excel under ambiguity
Competitive compensation and stock options
Inclusive Healthcare Package
Flexible working style - 100% remote, with teammates located throughout the globe
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Unlimited PTO - 4 weeks recommended per year. Take time when you need it.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.