At Vercel, we are building an open-source developer tools platform that enables developers to build and iterate on the web without sinking time and money into DevOps. We are a remote-first and globally distributed team, and we want to shape the future of the web by making cloud computing accessible to everyone. Our philosophy is based on the principles of learning, collaboration, transparency, experimentation, and passion.
We are goal-driven and dedicated
We use our own tools every day
We thrive together with our community
We are customer-obsessed
We believe in people's ability to grow
Vercel is looking for a Product Advocate to join our Growth Team. Product Advocates are key to our product adoption and revenue funnel and are excited about encouraging customers to grow with Vercel. In this role, you will work mostly with customers and prospects, but will collaborate heavily with Sales, Marketing, Sales Engineering, Developer Relations, and Customer Success.
The Product Advocate team gets in touch with most of our new users to help them understand how to be successful with Vercel. This team handles all inbound sales inquiries to serve, guide and triage all customer requests.
Kick off sales cycles by identifying and qualifying future customers
Accelerate product adoption by offering support and education
Help users, prospects and community members succeed by being engaging and responsive
Advocate for Vercel as a platform for prospects
Charismatic and professional writing ability
Computer science background or degree
Vercel and Next.js understanding! We want to make sure you love the product you will be advocating for
Sales proficiency or experience
Customer service, sales, or another customer facing position experience
Competitive compensation and stock options
Inclusive Healthcare Package
Flexible working style - 100% remote, with teammates located throughout the globe
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Unlimited PTO. We recommended taking at least 4-weeks per year. Take time when you need it.
We will provide you with the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.